Refund policy

VELMORA We want your Velmora experience to be seamless from click to delivery. 📦 Processing Time All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day. 🚚 Shipping Times • Standard Shipping (US): 5-10 business days — FREE on orders over $50 • Expedited Shipping (US): 2-4 business days — $12.99 • International Shipping: 10-20 business days — rates calculated at checkout 📍 Tracking Once your order ships, you will receive a confirmation email with your tracking number. You can track your order directly on our website or via the carrier's website. ⚠️ Please Note Shipping times may be slightly longer during peak holiday seasons. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer. Questions about your shipment? Contact us at support@velmora.com and we'll respond within 24 hours.